Our dental office’s response to Coronavirus (COVID-19)

We know it has been a difficult couple of weeks, but we want you to know you are safe when you're with us. To do that, we are implementing some changes to our normal office policies to follow the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. Your health and wellness are our top priority.

Starting the week of May 11th, we will be back to seeing patients for routine dental care. That means we can finally start getting you back on track with cleanings, whitening, and Invisalign. As healthcare providers, that also means we will have to take extra precautions to ensure your safety. We want you to love your visit, and we will do everything we can to give you peace of mind so you can focus on the good stuff (the massage chairs, the Netflix, and the Dad jokes). The following are just some of our new office policies:

  • We are requesting that all of our new patients fill out your forms prior to your appointment. You can find these in the "Patient Resources" tab at the top of the page. Once you submit your information it will be safely stored in our system. This will limit the amount of time you spend in our reception area and keep patient to patient interactions to a minimum.
  • We love when you bring friends and family. Your people are our people. But for the time being we are requiring you to come alone to your visits. If you want or need to bring a guest with you, we would just ask that they wait in the car during your visit. We request that you continue to wear your face mask upon arrival, and limit your accompanying guest to 1, and only if they are essential to your care (e.g., a caregiver, translator).
  • There will be a touchless hand sanitizer dispenser at the front desk. Please use it when you arrive.
  • We have installed a medical grade air purification system.
  • We will be disinfecting all clinical and common areas that are contacted
  • We will be taking a quick forehead temperature on all patients and staff. If there are any special accommodations you need, please let us know prior to your visit so we can prepare. As always, we can't wait to see you, and we hope everyone is healthy and happy.

Note: If you are experiencing flu-like symptoms or if you or those you are in close contact with have been exposed to COVID-19, contact our office and we will assist you with rescheduling your appointment for a later date to make sure you are free of COVID-19 symptoms. There will be no cancellation or rescheduling fees during this time. If you or someone you are in close contact with have recently traveled to a country with outbreaks of COVID-19 or if you have been exposed to someone who was diagnosed with COVID-19 or quarantined as a precaution, wait 14 days before making an appointment to make sure you are free of COVID-19 symptoms.

Thank you for helping to flatten the curve, and we can't wait to see our community thrive again!

your first visit

About

When you first call our office, it’ll sound like we’re SMILING, and that’s because we are. We love meeting new patients and LISTENING to your STORIES, and we want you to feel AT HOME in your new practice.

1

As you walk through the door, the first thing you’ll notice is our beautifully designed office. Every choice was carefully made with your comfort in mind. Our team members would love to show you around and get you set up with a cup of coffee.

2

Instead of having to fill out paperwork, we’ve integrated a paperless system to save you time. Just fill out your information on our HIPAA compliant iPads, and you’re good to go.

3

When it’s time for your appointment, kick back in our premium leather chairs and test out their massage feature. Then, turn on the big screen TV, pick your favorite show or movie, and turn off the outside world with our noise-canceling headphones.

4

We’ll evaluate your oral health using all digital imaging, including x-rays and intraoral pictures. We also offer a complimentary smile consultation with your first visit. We take our time to ask questions and listen to your answers so that we can best serve you. After your appointment, finish up with a warm scented towel, and we’ll follow up with you the next day to make sure you’re still feeling great.

contact us today!

Are you ready to experience Tailor-Made Care? Contact our office today!

(407) 755-0936

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